FAQ: working with That One Firm

Do I own the site and the accounts?

You own your business. For most builds, you own the deliverables we agree in writing—site files, repo access where applicable, and the accounts in your name (domain, hosting, analytics). We spell out handoff in the statement of work so nobody is guessing.

How fast does something ship?

It depends on scope. A focused launch is not the same as an enterprise replatform. We will give you a realistic range after we understand constraints—not a fantasy date that makes the proposal prettier.

What if scope changes mid-flight?

Then we talk like adults: change order, adjusted timeline, adjusted price. The goal is not to punish you for learning mid-project; the goal is to keep the work legible for both sides.

Do you only do marketing, or also builds?

We do both, often together. A pretty campaign on a broken site is a tax. A solid site with no distribution is a museum. We care about the pair.

What industries?

We are strongest where local trust and clear offers matter: services, professional practices, and owner-led brands in the South Sound and adjacent markets.

Is there a minimum engagement?

Not a public one-size-fits-all rule—tell us what you are trying to fix in [the intake](/#intake) and we will be direct about fit.

More on how we structure fees: /pricing.